Guide on OS Support Portal (2)
This folder contains user guides, reference materials, and troubleshooting instructions for the OS Support Portal. It serves as a central resource for understanding system navigation, ticket submission, approval workflows, and common support processes. Use these documents to familiarize yourself with portal features, access protocols, and best practices for managing requests efficiently.
Finance Support Guides (2)
This folder includes easy-to-follow guides and resources to help with finance-related tasks. You’ll find information on payment processes, GIRO applications, deposit refunds, invoicing, and other finance support matters.
Operations Support Guide (1)
This folder provides guides and resources to help with daily operational tasks and procedures. It includes information on centre operations, maintenance requests, vendor coordination, and other key workflows. Use these materials to understand processes, follow correct steps, and resolve operational issues efficiently.
Estate Support Guide (1)
This folder contains guides and reference materials related to estate and facility matters. It includes information on maintenance requests, renovation procedures, safety checks, contractor coordination, and other estate-related processes. Use these guides to ensure all estate support activities are carried out smoothly, safely, and in line with company procedures.